Private by default
New case evaluations live inside your workspace. The public demo case is separate from private family workspaces.
Trust Center
Families should not have to guess what happens to their case file.
USDWatch handles sensitive school, family, and student information. This page explains the security posture in plain language, including what we do, what we do not do, and where the limits are.
No sale of case data
We do not sell family case files. We use service providers to run the product, authenticate users, host the app, and generate evaluations.
Human-use output
Evaluations are informational. They are not legal advice, not a legal filing, and not an automated decision about a child.
How we protect information
Authentication and workspace boundaries
Sign-in is handled through Clerk. The backend verifies Clerk session tokens and scopes cases, documents, jobs, evaluations, profiles, entities, and records requests to the active workspace.
Limited access
Admin access is intended for operating and supporting the service. Admin/demo content is separated from personal case workspaces. We avoid broad internal access where it is not needed.
Careful AI routing
The evaluation workflow uses model providers as processors to read intake details, extract evidence, identify gaps, and synthesize next steps. We route cheaper models to extraction and stronger models to deeper review when a plan allows it.
Read the AI disclosureOperational security
Secrets belong in environment variables, not source code. The public frontend only receives public configuration such as the API URL and Clerk publishable key.
What we will not claim
- We do not claim the service is HIPAA, FERPA, SOC 2, or ISO certified unless and until that is independently true.
- We do not promise perfect security. No internet service can honestly promise that.
- We do not create an attorney-client relationship or replace a lawyer.
- We do not intentionally publish private family case files.
Security contact
If you believe you found a security issue or a privacy problem, email [email protected] with enough detail for us to reproduce and investigate it. Please do not include another family's private case information in a report.